Its A love hate thing graphic T-shirt

Please allow up to 1-3 weeks for production and shipping of your order. Any questions or updates regarding your order please submit a form on the Contact page.

Thank you for shopping with RottenHeart. Every item we produce is made to order with care and intention—no mass production, no shortcuts. Because of this, we ask for your patience as we create your piece.

Production & Shipping Timeline

Please allow 1–3weeks for production before your order is shipped. Production times may vary depending on order volume, product type, or seasonal demand.

Once your order is complete and ready to ship, you’ll receive a notification letting you know it’s on the way.

Order Tracking

You can track your order directly through our website once it has shipped. A tracking number and link will be provided in your shipping confirmation email.

Delays, Issues & Support

While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside our control (e.g. courier delays, weather, customs). If there’s ever an issue with your order—such as damage, delay, or loss—please don’t hesitate to reach out.

Get in Touch

If you have any complaints, questions, or concerns, you can contact us anytime through:

• Our [Contact Page]

• Or message us directly on our social media platforms:

We’re here to help and we appreciate your support of RottenHeart.

1. Production Time:

Our production process takes approximately 1-3weeks depending on the item and current demand. We are committed to delivering high-quality products and will keep you updated if there are any delays.

2. Shipping Methods:

We offer the following shipping methods once your order is ready to ship:

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  You will be able to select your preferred shipping option at checkout.
  

3. Order Confirmation:

You’ll receive an order confirmation email once your order is placed. When your order ships, you'll receive another email with your tracking number to monitor your package.

4. Return & Exchange Policy:

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  We accept returns within 30 days of receiving your order.
  
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  Items must be unused and in their original packaging to qualify for a return or exchange.
  
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  Please contact us at support@example.com for detailed instructions on how to initiate your return.
  

5. Order Cancellations:

You may cancel your order within 24 hours of placing it for a full refund. After this period, we may not be able to process cancellations, but please reach out, and we’ll do our best to accommodate your request.

6. Customer Service:

If you have any questions regarding shipping, production, returns, or anything else, please feel free to contact us:

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  support@example.com
  
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  1-800-123-4567
  

7. International Orders:

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  Customers are responsible for any customs fees, import taxes, or duties that may apply to international orders.
  
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  Delivery times may vary depending on the destination, and shipping fees will be calculated at checkout.
  

8. Delayed Shipments:

If there is any unexpected delay in production or shipping, we’ll notify you immediately and keep you updated with the status of your order.